Internal Review - Assessment and Evaluation

There's a truism that says 'what gets measured - gets valued'. This can be applied to work/life/flexibility strategies in the majority of organisations. Being able to demonstrate the return on your investment in  programs and initiatives is a powerful way to emphasise the importance of these strategies and ensure that they are intigrated into longer term measures of success.

The War for Talent makes the implementation and continuation of relevant work/life/flexibility strategies and programs increasingly important. Whilst many organisations now include questions about work/life issues and flexible work arrangements in their culture surveys, these do not always deliver sufficently detailed or robust data to identify the changing needs of the workforce. Furthermore, our research shows that an evaluation of programs tends to happen only when there are budget cuts or when new programs are considered. Effective monitoring and evaluation can provide useful data not only about the value of the program but also about employee needs and priorities. The processes we use have been developed over time and are based on both local and international experience.

Work/Life Assessment

Managing Work|Life Balance International provides a wide-ranging research service which includes a comprehensive work/life audit. This is customised to meet client's specific requirements. It is designed to highlight work/life/flexibility issues and will identify key:

  • challenges,
  • employee needs and priorities,
  • compliance issues, 
  • successes to date, and
  • areas requiring improvement.

The results of the assessment provides your organisation with quantitative and qualitative data which can be used to develop a detailed work plan to address the needs identified. Importantly, the data can subsequently be used as a benchmark to evaluate the success of policies and programs implemented.

Evaluation

If a work/life strategy is to be responsive to the needs of staff, the business and managers, then it needs to be updated on a regular basis and evaluated to ensure that there is a return on investment. In addition, the quality and value of programs such as EAP Services, Health and Wellbeing programs need to be consistently monitored and evaluated. We have had extensive experience in facilitating evaluation processes that allow you to focus your efforts in areas that are appropriate for current organisational needs.